This Privacy Policy explains how Alpha Erec ("we," "us," or "our") collects, uses, and protects your information when you visit alphaerek.com or place an order with us.
1. Information We Collect
- Order information: name, shipping address, billing address, email, phone number, and payment details (processed securely by our payment processor).
- Site usage data: IP address, browser type, pages visited, and referring URLs, collected automatically through cookies and analytics tools.
- Communications: information you provide when contacting customer support.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order, account, or inquiries
- To improve our Site, products, and customer experience
- To send marketing communications, where you have opted in (you can unsubscribe at any time)
- To comply with legal obligations and prevent fraud
3. Cookies & Tracking
We use cookies and similar technologies to remember your preferences, analyze site traffic, and support advertising. You can control cookies through your browser settings.
4. Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties who help us operate our business, such as payment processors, shipping carriers, and analytics providers, all of whom are obligated to protect your data.
5. Data Security
We use industry-standard measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain data uses. To exercise these rights, contact us via the Contact page.
7. Children's Privacy
This Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent changes.
9. Contact Us
For privacy-related questions or requests, please reach out through our Contact page.